Service Degradation Under Investigation

Incident Report for AddSecure Services

Resolved

This incident has been resolved.
Posted Sep 17, 2026 - 15:05 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 17, 2026 - 13:52 CEST

Update

We are continuing to investigate this issue.
Posted Sep 17, 2026 - 12:04 CEST

Update

Investigation still ongoing
Posted Sep 17, 2026 - 08:58 CEST

Investigating

Investigating: Limited Processing Impact

We have detected an issue causing a limited number of transactions to require additional processing. As a result, FleetVisor may display position data with a delay for some customers. The majority of transactions continue to be processed successfully, and overall customer impact is expected to remain minimal.

Our teams are actively investigating the root cause and closely monitoring the situation. We will provide further updates as more information becomes available.
Posted Sep 17, 2026 - 08:54 CEST
This incident affected: FleetVisor (FleetVisor Data Processing).